What is a
Care team?
At Heyday Health, we know that navigating healthcare can be challenging. That’s why every patient has their very own, three-person care team of a primary care physician, a nurse practitioner, and a Health Ally. Together, these providers support patients throughout their entire care journey with Heyday Health.
Who is on your care team?
Physician
Every Heyday Health patient has a dedicated primary care physician leading their care team. Our doctors are experts in caring for adults on Medicare and are passionate about helping all their patients live their healthiest lives.
Nurse Practitioner
Nurse practitioners are at the center of Heyday Health’s care teams. They spend quality time getting to know every patient and their unique needs, and are accessible 24/7 for any questions or concerns.
Health Ally
Health Allies make sure all Heyday patients are supported along their care journey. From scheduling prescription deliveries to setting up video calls, Health Allies advocate for patients every step of the way.
What is the care team
experience like?
Your care team coordinates to seamlessly deliver expert, responsive care.
Here’s an example:
Contact us
anytime
Let’s say you just noticed a rash on your arm. You call your Health Ally and they help you send a photo of the rash through the patient portal.
Schedule a
virtual visit
Your nurse practioner reviews your photos and schedules a virtual video visit in the patient portal. During your visit, they prescribe medication to help clear up your rash.
Medication
delivered
Your Health Ally arranges for the prescription to be delivered right to your door. You still haven't had to leave your home, get in the car, sit in the waiting room, or visit a pharmacy.
Easy follow up
A week later your Health Ally calls to check in on your rash. You tell them it’s healing nicely and they confirm your annual visit next week.
During your annual in-home visit your team reviews your progress. Your doctor confirms that your rash is gone and makes sure you’re feeling great about your care plan.
Meet our care team:
You have questions,
we have answers
Our Health Allies help you with things like scheduling appointments, getting prescriptions, coordinating physical therapy or other therapeutic needs, and supporting your health as a Heyday patient. When you’re a patient at Heyday Health, your Health Ally is the first person you talk to about your care and to make sure you get everything you need to stay healthy.
We know that loved ones and caregivers often play an important role in supporting patients’ health and care plans. With Heyday Health, you can choose to have your loved ones attend in-home appointments. They can also participate in video and phone appointments, whether they live down the street or across the country. You can choose to have your loved ones receive updates on your health, medications, and test results and they can communicate with your care team to understand and help support your health.
We know that visiting a doctor’s office is often a frustrating experience. You have to get to the office, wait in the waiting room, and then often wait again to see a doctor who doesn’t spend time listening and getting to know you.
At Heyday Health, we come to you. Our telehealth appointments are over video, like Zoom or Facetime, or on the phone. We also see all patients in their homes, so we can spend time with you in person.
